UK Customers

For shipments within the UK, items are posted via Royal Mail and most packages will arrive within 3-5 working days after shipping. Shipping costs are flat rate £7.

International Customers

For shipments overseas, items are posted via UPS for delivery within 3-7 working days for Europe and 10-15 working days for outside Europe. Shipping costs are flat rate £35.

Important information for customers from outside EU countries

If your order is to be delivered outside the European Union, it may attract import duty and local sales taxes which customers will need to pay on receipt of the shipment. Any additional charges for customs clearance must be borne by you. These rules vary by country and your local government determines duty and customs charges, so you should contact your local customs office for further information.

Returns

Items cannot be returned, all sales are final. 

In case items are damaged in transit, please email us within 24 hours of receiving the parcel with attached evidence photos. You will receive a response promptly.

Contact

Each artwork is unique and hand made by Phoebe Collings-James. For all enquires please contact us at mudbellyceramics@gmail.com.